hubspot-wine-tasting-Feb-10-2022-03-40-01-22-PM

Overview

Date: Wednesday, April 6th, 2022

Time: 4PM EST/1 PM PST

Lateetud and UiPath come together for a webinar with a twist. Join us as Pawan Jadhav, CEO, Lateetud and Brad Beumer, Contact Center Automation Lead, UiPath Americas talk about Intelligent Automation for Contact Center Professionals — paired with a guided virtual wine tasting experience!

An expert sommelier will host the event as Pawan and Brad share latest trends in the CC world, how to get started, use cases, drivers for automation and capabilities of Intelligent Automation to improve customer experience, reduce Average Handle Time (AHT), increase First Call Resolution (FCR) and reduce after-call work (ACW).  

Key Takeaways:

  • Understand the fundamentals of artificial intelligence (AI) and robotic process automation (RPA)

  • Gain insight into the benefits of using AI and RPA in contact centers to reduce average handle time (AHT) and after-call work (ACW)

  • Learn about the latest technologies that are driving digital transformation across contact centers.

  • Explore proven strategies for how organizations can adopt intelligent automation.


Please register by Friday, March 4th in order to receive your wine tasting kit. ***Exclusions may apply (we cannot ship outside of the USA)

 

Transforming the Contact Center through Intelligent Automation


Speakers:
 

Pawan Jadhav

Pawan Jadhav

CEO & Founder

Lateetud, Inc.

me-with-hair-glam-shot

Brad Beumer

CX and Contact Center Lead

UiPath - Americas


 

We Make Automation Intelligent.